SSO ACCESS -- If the college/seminary has designated you in our system as a Student or Employee, or if you have been given FERPA rights to a student's information (Parent, Guardian, or Spouse), then you are required to enter the web portal using Single Sign-On. This ensures the security of the web portal since access to all college/seminary email accounts requires 2-Step Verification.

IMPORTANT: To make your Single Sign-On (SSO) access work, you must have a college/seminary email account (ends with @my.occ.edu or @occ.edu). The email account must have 2-Step Verification turned on and the college/seminary must have that email address set up as your primary email in your database record. For new students/candidates, our system will automatically confirm that 2-Step Verification is complete within 30 minutes after they have properly turned it on. The system will then send students/candidates an email message with next steps to follow. For all others, the IT department must manually confirm. If you are not a student/candidate and have properly set up your 2-SV, please send an email to [email protected] to let the IT department know you completed it.

If you run into any problems with setting up your 2-SV on the email account, please check this shared Google doc for information on how you might resolve that. Otherwise, contact the IT department.

To log into the web portal with SSO, first log into your college/seminary email in a computer's (not mobile) web browser at gmail.com. In the email view of your email account, click the grid of nine dots in the upper right corner to view your Google Apps list. Scroll to the bottom of the Google Apps list and click the MyOCCedu app. This should take you right into the web portal without submitting any other credentials. If you have logged into more than one Gmail account within the same web browser, you may need to confirm with Google which account you are using to access the web portal. If this happens, Google will present a list of all the Gmail accounts, and you need to click on your college/seminary account from that list.

Reactivation students might still be able to use SSO through their college/seminary email account if that account is still active. The current policy for college/seminary student email accounts is that they terminate 18 months after attendance has ended. If you know your college/seminary email account is still active, you should still be able to log into the web portal with SSO via that email account. If your college/seminary email account no longer exists, you then fall under the same guidelines as future students and the IT department must create a new email account for you.

Parents, Guardians, and Spouses -- If a student submits a FERPA Permissions form to share their data with you, you must have a college/seminary email account to securely log into the web portal for viewing their information. The IT department does routine checks, three times each week, to see when students have submitted FERPA permissions. At that time, the IT department will create a college/seminary email account for you if you do not have one already. The IT department will send email login instructions to the email address which the student identifies as yours. You will have 2 weeks to log in and set up the 2-Step Verification on the account. If you have not completed the process within that time, or if you do not contact the Help Desk for assistance, the IT department will delete the email account.

Once you log into that email account and properly set up the 2-Step Verification, make sure to contact the IT department at [email protected] to let them know it is ready. Again, you will only be able to enter the web portal after the IT department confirms you have turned on the 2-Step Verification and they configure your access.

WEB PORTAL ACCESS FROM A MOBILE WEB BROWSER

It is possible, although a little more clunky, to log into the web portal using SSO from a mobile web browser. To do this, you must first log into your college/seminary email account within that web browser. Open a tab in the browser, go to gmail.com, and log into your college/seminary email account.

Once you have logged into your college/seminary email account, open another web browser tab and go to my.occ.edu. In the username field, submit your ID number. If you do not know your ID number, send an email message to the Help Desk address below.

After you submit your ID number, the web portal will check to make sure your college/seminary email account is active within that web browser (within another tab). The browser should take you to a Google page where you will confirm by clicking on the college/seminary email account listed. Once confirmed, the browser will take you to the my.occ.edu site.

Need HELP with OCC-related IT issues? Contact the IT Department at [email protected].